Terms & Conditions
The Company Mr Frog, suppliers of dancewear and footwear.
Current prices available on our site, subject to increase without notification. All prices include VAT where applicable.
All goods must be paid for in full before dispatch, and remain the property of Mr Frog until fully paid. We accept all Major Credit/Debit Cards (except American Express). Secure online payments can be made via PayPal. or using Worldpay
We aim to dispatch Goods in stock at time of ordering same or next working day. If an order is placed after 1pm Saturday it will be dispatched Monday am. No guarantee of delivery can be made for goods out of stock. All orders are dispatched by Royal Mail 2nd Class Post & will take 3-5 working days . A First class delivery service is available at a small, additional cost, but this cannot be quaranteed next day. A confirmation email will be sent once your order has been processed, this will include an approximate delivery date.
No guarantee can be given as to the colour match of goods ordered at different times.
Mr Frog Dancewear follows the Distance Selling Regulations – whereby items may be returned within 14 days in unworn/unused condition and in the original packaging. The Buyer is responsible for return post and packaging. Postage is non-refundable in this circumstance
Faulty Goods - we will refund the return postage upon receipt of the item and dispatch a replacement.
Exchanges - please state clearly your requirements including Name, Full Address and reason for exchange. If you require a different size of the same item, we will send this out free of charge. Additional Postage charges will be incurred If you require a different item.
PLEASE NOTE: We cannot accept the return of tights or underwear for hygiene reasons
We recommend you request proof of posting for all returns and are sent by signed for delivery as we cannot accept responsibility for mislaid parcels. Please contact us at [email protected] for authorisation if you require an exchange or refund
Credit Card Security
All payments are securely taken through PayPal Shopping Cart or Worldpay-clearwater, no Credit Card details are kept on our system or website.